- Formulation and implementation of the Bank’s strategy
- Definition of marketing and sales strategies of Bank
- Development of Banking Products and Services
- Management and maintenance of existing customer relationships and development of new customer relationships
- Development and management of Business Development risk management framework
- Develop a customer management framework including customer insight-driven marketing
- Development and implementation of efficient and effective customer service framework/ guidelines
- To liaise with Asset Management and ensure a good deposit mix so as to achieve a maximum yield on funds.
- Perform other duties as may be assigned by the Country MD
Requirements
Skills / Competence Requirements
Required Knowledge, Skills amp; Abilities
- Knowledge and understanding of the market
- Visibility of market relevance amp; networking ability
- Strong strategic orientation
- Excellent customer relationship development/management
- Good negotiation, problem-solving and conflict resolution
- Knowledge and understanding of consumer financial products
- Good product development and portfolio management capabilities
Supervisory Skills
- General managerial/ administration
- Team building / conflict management
- Organization and coordination skills
Generic Skills
- Initiative
- Entrepreneurship/ taking ownership
- Analytical Skills/ Problem-solving
Benefits
Leave Allowance, Medical Allowance, Bonus payments as applicable, Passage as applicable, 13th month as applicable